Physical interaction has been
consistently dwindling as a form of communication. Writing has been around for
thousands of years, allowing people to communicate across distance. It was, by
no means, a fast form of communication. In recent centuries, the telegraph made
it possible for people to transmit their thoughts across distance much quicker.
Then came the telephone, and then television, making fast communication not
just audio but also video (It was, however, limited in who could broadcast).
Then we arrived in the age of the internet. This opened up the world to near
instant communication between anyone. Things like snapchat and facetime have
allowed anyone to send a picture or hold a ‘face-to-face’ conversation with
anyone in the world with an internet connection. While all of these things have
reduced the level of physical interaction required to function as a citizen,
the internet especially has dramatically reduced that level. The most affected
age group of this reduced need for physical interaction would be teenagers and
young adults. With their higher technological ability, they have access, not only
by technological literacy but also by social normativity, to more media for
communication (i.e. Snapchat, twitter, etc.) than elder generations. However,
their constant use of smartphones and internet communication services may be
limiting their social abilities.
Interacting with the people around oneself can build and
maintain different social skills. When people are constantly confined to
interacting with the people at the other end of their phone conversations,
these social skills do not get developed. This is especially true for teenagers
as they are just entering the realm of adulthood which is a crucial time for
development of these skills. As an avid user of my smartphone and the internet,
I have noticed that I may have been hurting my social skills. As a kid, I was
always outgoing and rarely ever shy. Now, I sometimes find myself struggling to
ask questions in classes or being hesitant to make phone calls for professional
reasons to people I haven’t met. I honestly believe that my use of technology
has contributed to this “fear”. I developed a sense of safety and security with
texting to the point where I don’t even make phone calls. I also believe that,
had I not had my phone on me, I would acknowledge the world and the people
around me much sooner. Being able to shop, compare products, find reviews, and
even bank online has significantly reduced the number of times I need to leave
my home but also the number of interactions I have with people. It has hurt my
confidence and I’m sure the same is true for other teenagers and young adults.
Even some forms of digital communication (i.e. the phone
call) are being used less often because they expose a vulnerability in people
when they use it. However, this vulnerability doesn’t really exist. People have
been able to hide behind messaging as it allows for people to carefully craft
what they say before they send it. The vulnerability is purely an overinflated
fear of not being able to come up with words on the fly that qualify as human
speech as is required with phone calls. The reason the vulnerability doesn’t
exist is because people have been orally communicating for millennia and all of
a sudden humans are afraid of the words that may come out of their mouths.
Nonetheless, some people, even myself, still feel this fear and it’s equally
the case for physical interaction.
So what’s wrong with not being able to communicate in
physical interactions? Well, for example, employers have interview processes.
Often times this can be over the phone or in person. Rarely do interviews take
place via e-mail. Potential employees need to be well versed in talking to
people and technology has made some not so. I must reiterate how extremely
strange that sentence is when compared with the centuries upon centuries of
people communicating orally. But tragically, it’s a reality for some young
people.
Digital communication has severely stunted the social
skills of people of all ages, especially young people. While it is not entirely
bad and technology has done amazing things to progress us as a society, it
limits our ability to interact with each other. It, in turn, severely limits
the professional potential of anyone who allows it to consume them. While there
is no way to get people to stop using their smartphones, the best way to get
people talking to each other is to show the benefits that can come from
physical social interaction.
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